Site manager and publisher
SAS CAMPING INTERNATIONAL LES MOUETTES
with a share capital of €680,000 whose head office is:
50 Route de la Grande Grêve
29 660 Carantec
SIRET number (French geographical business location registration number):
387 746 977 00017
APE (principal activity) Code: 5530
ZVAT number: FR 65 38 77 46 977
Tel.: +33 (0)2 98 67 02 46
Web Publishing Manager: Ms Stéphanie Pinçon
Design and production
82, avenue du Général Patton, 49 000 Angers
Gandi SAS (a simplified joint stock company), with a share capital of €800,000, registered in the Paris Trade and Companies Register under number 423 093 456, whose head office is located at 63-65 Boulevard Masséna – 75013 Paris France, telephone +33 (0)1 70 37 76 61, provides hosting services for the https://www.les-mouettes.com website.
Why do we have a data processing policy?
This data processing policy will provide you, in a language clear for everyone, with information on the use of your data by the SAS CAMPING INTERNATIONAL LES MOUETTES company, when using the website https://www.les-mouettes.com. This policy is pursuant to the requirements of the European regulation on the protection of personal data (Regulation EU 2016/679 of the European Parliament and the European Council of 27th April 2016 – General Data Protection Regulation, which entered into force on the 25th May 2018).
What is the scope of this data processing policy?
The aim of this data processing policy is to set out for you how we collect, manage and process your personal data, particularly when you visit our site.
What is personal data?
It is any information relating to an identified or identifiable natural person (Article 4 GDPR).
Who is the data controller for my personal data?
The data controller is the company which defines for what purpose and how your personal data is collected and used.
The personal data collected on the website https://www.les-mouettes.com is processed by:
SAS CAMPING INTERNATIONAL LES MOUETTES, whose head office is located at 50 Route de la Grande Grêve, 29 660 Carantec.
General commitments concerning the processing of your personal data
The company SAS CAMPING INTERNATIONAL LES MOUETTES is aware of the levels of individuals’ expectations (whether customers, users or Internet users) regarding the processing of their personal data.
To this end, SAS CAMPING INTERNATIONAL LES MOUETTES commits to:
- inform you prior to all collection of your personal data, and obtain your consent each time it is necessary;
- to always strive to make information as clear and informative as possible;
- only collect data which is strictly necessary for the pursuit of previously determined purposes;
- guarantee a level of security and confidentiality complying with legal and regulatory requirements;
- not to retain your personal data beyond the determined date of retention;
- and, more generally, to implement all measures necessary to comply with all of the requirements of the applicable regulations, concerning the protection of personal data.
When is my personal data likely to be collected?
Your personal data and information may be collected in the following instances:
- Upon visiting our website https://www.les-mouettes.com:
- During the submission of an enquiry and/or subscription form, and providing an enquiry form;
- During your e-mail, telephone and SMS communications with our services
- For improved service monitoring, we will register the reason you make contact, the date and time.
- When you contact us by Internet, the transcript of your conversation may be collected.
- When you contribute on our social media pages, in particular on Facebook, Instagram and YouTube.
- When you take part in events, loyalty or promotion programmes.
- By post, should you have to contact us in this way.
Why does CAMPING INTERNATIONAL LES MOUETTES collect my personal data?
We collect and use your personal information as part of the following activities and purposes:
Management of our customer/prospective customer database
Carrying out customer management-related transactions concerning:
- contracts, orders; invoices, accounts and in particular managing customer accounts;
- follow-up on customer relationships, such as producing customer satisfaction surveys, managing complaints and after-sales service;
- conducting surveys and tests on services or content; and
managing customer feedback on services or content.
Carrying out canvassing campaigns:
- managing canvassing campaigns;
- selecting individuals to carry out loyalty, canvassing, surveys, product testing and promotional initiatives;
- and carrying out activities to solicit business.
Organizing competitions, lotteries or any promotional activity;
Developing commercial statistics;
Managing requests for the rights to data access, rectification and to object to processing.
Our site security
We collect certain navigation data, to enable us to ensure the security of our services and detect, avoid or trace all malicious attempts or site hacking, or any breach of the conditions of use of our Services.
Our staff recruitment
We have to retain CVs and application letters which recruitment candidates send to us. These documents may be sent to us by e-mail owing to the information on our website’s recruitment page https://www.les-mouettes.com/en/recruitment.html
Personal data may be collected by the SAS CAMPING INTERNATIONAL LES MOUETTES company during the processing activities listed above, including the following information:
- contact information (such as your name or company name, postal address, e-mail address, even your telephone number and the subject of your request);
- information specific to subscription services (such as registration for our newsletter);
- candidate information in a job offer (CV and covering letter information);
- and navigation data (obtain more information by consulting our dedicated cookies page).
On what legal basis and for what lengths of time is my personal data processed?
Processing your personal data is justified on various bases (lawful bases), according to our use of given personal data.
You will find below the lawful bases and retention periods which we apply to our main data processing types.
Lawful bases for processing
Amongst the applicable lawful bases are:
The contract: The processing of your personal data is required for the performance of the contract to which you have agreed.
This lawful basis applies to managing the given customer relationship.
Consent: You accept the processing of your personal data, by giving express consent (tick box, click, etc…). You can withdraw this consent at any time.
This lawful basis applies to our newsletters and other forms of communication.
Legitimate Interests: We have a commercial interest in processing your data which is justified, balanced and does not interfere with your privacy. Subject to exceptions, you can at any time object to given processing on the legitimate interest basis, by indicating this to us.
This lawful basis particularly applies to the running of canvassing campaigns.
The law: Processing your personal data is compulsory by law.
This lawful basis particularly applies to data used for our accounting purposes, as well as customer data used when implementing legal guarantees for our products.
Personal data retention periods
The company SAS CAMPING INTERNATIONAL LES MOUETTES may retain personal data for a specific period of time, which however, must not exceed the maximum data retention periods provided for by the applicable data protection laws and regulations.
The majority of customer data (for example your customer account information and order history) is retained as long as you remain an “active” customer, and for a period of three years from your last activity (for example a purchase, going online to your account or the expiry date of a contract or guarantee). Your data is then archived with restricted access for a further time period for limited reasons permitted by law (payment, guarantee, disputes…). After this time limit, it is deleted.
|Purpose of processing
|Retention period for operational bases
|Management of customers and prospective customers
|Contracts and Legitimate Interests
|The period of the contractual relationship plus 3 years from the date of the last activity
|An “activity” consists in positive action by the prospective customer (such as information requests)
|2 years after the last contact save for a formal agreement for a longer retention period.
|You can request the return or the destruction of documents and data sent
Who are the Data Recipients of my data?
Data transmission within the company SAS Camping International Les Mouettes
The data we collect through the website https://www.les-mouettes.com may be accessible, for the purposes mentioned above, by the company SAS CAMPING INTERNATIONAL LES MOUETTES.
Data transmission to subcontractors
The data we collect can be made accessible, even transmitted to providers (subcontractors), which the SAS CAMPING INTERNATIONAL LES MOUETTES company uses for the purposes mentioned above, for example managing recruitment activities or our website’s maintenance.
Is my data transferred outside of the European Union?
Your data is never transferred outside of the European Union.
Nevertheless, the Internet user is informed that the website https://www.les-mouettes.com uses the services of Google Ireland Limited (in the Republic of Ireland), for the provision of the analytics service “Google Analytics” (see details in the dedicated cookies section).
Are COOKIES stored on my computer?
What is a cookie?
A cookie is a small block of data sent to your Internet navigator and stored on the hard disk of your device (whether a computer, tablet or smartphone) for the duration of the said cookie’s validity.
There are different types of cookies, for example:
”Necessary” or “Technical” cookies required for the proper functioning of the site (display in a given language, choices linked to accepting/refusing other cookies, etc…). The storage of this type of cookie does not require your consent.
”Functional” cookies enable registration, for example, of your “shopping basket” on a given retail website for several hours. The storage of this type of cookie requires your consent.
“Analytics” (visitor tracking) cookies, which produce anonymous statistics (visitor location, times and length of website visits, etc…). The storage of this type of cookie requires your consent.
”Publicity” cookies which will enable us to both identify you and your preferences according to your Internet behaviour, so as to offer you targeted advertising. The storage of this type of cookie requires your consent.
These cookies can be directly stored on the website server (for example technical cookies) or by “third party” servers permitted by the website manager (for example “publicity” cookies).
The storage of cookies is subject to compliance with laws and regulations, in particular:
– Article 82 of the French data protection law (Loi Informatique and Libertés) of 6th January 1978 as amended;
– the GDPR (2016/679) of 27th April 2016 and in particular Article 7 relating to the means of obtaining consent; and
– the guidelines and recommendations of the CNIL (French data protection agency) of 17th September 2020.
What cookies are likely to be stored during your visit to our site?
We hereby notify you that during your visit to our site (and depending on your choices) we may need to place the following cookies on your terminal (computer, tablet, smartphone):
|Type of cookie
|Name of cookie
How should I indicate my cookie choices?
You have several options for deleting and managing cookies:
Through the cookie management tool on our website
During your first visit to our site, a module offers you the option to accept, opt out of or set the parameters of COOKIES
If you do not wish this cookie to be installed or read on your terminal equipment, an opt-out cookie will be placed on the terminal device, so that our website registers this information.
Likewise, when you accept the use of this cookie, a consent cookie is installed on your terminal equipment.
At any time, by clicking on the button [Review my cookie preferences] you can access the module and modify your preferences.
By regular deletion of cookies on your terminal through your navigator
By configuring your navigator
You can configure your navigation software so these cookies are registered on your terminal or rejected, either systematically, or depending upon their transmitter (however, do not forget to set the parameters of all the navigators on your various terminals).
The configuration of each navigator is different.
It is described in the help menu of your navigator.
By way of examples:
– for Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies;
– for Safari™: https://support.apple.com/en-gb/guide/safari/sfri11471/mac ;
– for Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en ;
– for Opera™ : https://help.opera.com/en/latest/web-preferences/#cookies .
For more information about how to set your navigation software’s parameters, we invite you to consult the site for the French Commission Nationale de l’Informatique et des Libertés – CNIL (the French Data Protection Agency which regulates personal data retention and use): Cookies: the tools for using them | CNIL.
How can you obtain further information relating to publicity cookies stored by third parties?
If you have accepted third party publicity cookies, the cookie(ies) stored on your terminal depend upon an external data processor, which is likely to process your personal data.
Information-sharing with this third party by means of cookies and other trackers, is both your choice and responsibility.On our website, Google is the relevant third party.
What commitments are made by the company SAS CAMPING INTERNATIONAL LES MOUETTES regarding the confidentiality of my personal data?
The company SAS CAMPING INTERNATIONAL LES MOUETTES guarantees the confidentiality of your data, of whatever nature, written or oral, which it is aware of and is prohibited from communicating, selling, exchanging, transferring or sharing with third parties, subject to the provisions of this Data Processing Policy.
This confidentiality commitment does not apply to data:
– that has entered the public domain prior to its transmission or afterwards in the absence of any negligence by our company;
– that is already known by these third parties;
– which has been lawfully received from a Third Party, without any restriction or breach of this commitment; and
– for which you have authorized the use of or transmission.
The third parties stated above shall, in all cases, agree to strict compliance with the confidentiality commitments required by the company SAS CAMPING INTERNATIONAL LES MOUETTES, and to only use your data of a personal nature for the sole purposes for which it has been disclosed.
What commitments does SAS CAMPING INTERNATIONAL LES MOUETTES make regarding the security of my personal data?
We implement administrative, practical and physical measures to protect the security of your personal data from loss, theft, as well as unauthorised access, use and alteration.
Technical measures are taken so that IT systems supporting personal data processing comply with the internal requirements of the company SAS CAMPING INTERNATIONAL LES MOUETTES.
We take organizational measures so that any application supporting personal data processing is subject to a process of project security integration, in accordance with the requirements of the company SAS CAMPING INTERNATIONAL LES MOUETTES.
Nevertheless, we remind you that each user also bears responsibility for taking all appropriate steps to protect their own data and/or software against the risks of hacking or virus contamination, and to carry out the necessary backups.
Likewise, any user of websites and mobile/Internet applications published by the company SAS CAMPING INTERNATIONAL LES MOUETTES acknowledges having been informed that the integrity, authentication and confidentiality of all types of information, files and data that they wish to exchange on the Internet, cannot be guaranteed once it is outside of the control of SAS CAMPING INTERNATIONAL LES MOUETTES.
What are my rights concerning the use of my personal data?
Firstly, you have the right to be informed in a sufficiently clear and informative manner of the personal data processing implemented by SAS CAMPING INTERNATIONAL LES MOUETTES.
We actively work towards continuous improvement of our data methods.
If you consider that you have not been sufficiently informed, or have suggestions for improvement, do not hesitate to let us know by email:
Pursuant to the data protection regulations, you can exercise your rights (access, rectification, deletion, objection, limitation and data portability where appropriate) and specify what happens to your personal data after your death.
To do so, you can contact SAS CAMPING INTERNATIONAL LES MOUETTES:
by e-mail: firstname.lastname@example.org
or by post:
CAMPING LES MOUETTES
Service de protection des données
50 Route de la Grande Grève
29 660 Carantec
To enable us to respond quickly, please indicate your surname, first name, e-mail, address and, where appropriate, your customer reference.Some requests to exercise your rights (right of access) must be accompanied by a photocopy of a form of ID bearing your signature, so as to check your identity, and state your reply address.
A reply will then be sent to you within a time period of a month following receipt of the request.Moreover, you have the right to make a complaint to the Commission Nationale de l’Informatique et des Libertés (CNIL – French Data Protection Agency). You can in particular do so on its website www.cnil.fr
Does the company SAS CAMPING INTERNATIONAL LES MOUETTES have a designated DPO?
A designated Data Protection Officer (DPO) is only required in the cases referred to in Article 37 of the GDPR.
The processing activities implemented by SAS CAMPING INTERNATIONAL LES MOUETTES do not fall within the cases referred to therein. Consequently, SAS CAMPING INTERNATIONAL LES MOUETTES does not have a designated Data Protection Officer (DPO).
Changes to this data processing policy
This data processing policy constitutes the general commitments of the company SAS CAMPING INTERNATIONAL LES MOUETTES at the date of publication.
SAS CAMPING INTERNATIONAL LES MOUETTES is engaged in a continuous improvement strategy for data protection and will thus have to alter this data processing policy.
We will display these alterations on this page, and we will strive to communicate all significant alterations to you. SAS CAMPING INTERNATIONAL LES MOUETTES invites you to regularly consult its data processing policy.
Compliance with copyright
Use of website information and copyright
The use of any document coming from the SAS CAMPING INTERNATIONAL LES MOUETTES company website is permitted, by way of information only, for private use. Any use that may be made for all other purposes is expressly prohibited. The company SAS CAMPING INTERNATIONAL LES MOUETTES strives to ensure to the best of its ability, that the information published on this site is both accurate and up-to-date. It reserves the right to correct the content at any time and without notice. The company also informs visitors that it is their responsibility to check the information by other means, including by contacting the company. As a result, SAS CAMPING INTERNATIONAL LES MOUETTES refuses to accept any liability for any lack of precision, inaccuracy or omission relating to information available on the site; or for any damage, injury or loss resulting from a fraudulent intrusion by a third party leading to alteration of the information made available on the site. More generally SAS CAMPING INTERNATIONAL LES MOUETTES refuses to accept any liability for any damage, injury or loss either direct or indirect, whatever the cause, origin, nature or consequences, caused by reason of the access of anyone to the site or the impracticality of accessing it, as well as the use of the site and/or the credibility attributed to any information coming directly or indirectly from it. In addition, unless otherwise stated, the intellectual property rights in the documents contained on the site and each of the elements created for this site are the exclusive property of SAS CAMPING INTERNATIONAL LES MOUETTES or its suppliers, who do not grant any license or right other than that of consulting the site. The reproduction of any documents published on the site is only authorized for the exclusive purpose of information for personal and private use, any reproduction and any use of copies made for all other purposes being expressly prohibited. All brands referred to on this site are the property of their respective companies. All products, logos, and images displayed or referred to on the pages of this site are the property of their respective brands. Photographs depicting products are non-contractual.
This site is accessible 24/7, with the exception of instances of force majeure, I.T. problems, problems linked to the structure of communication networks or technical difficulties. We may interrupt the site for maintenance reasons at any time.
Application of French law
Non-compliance with these provisions exposes any offending party or parties to the risk of civil proceedings and criminal sanctions. This legal document is governed and interpreted according to French law and falls under the exclusive jurisdiction of the French Courts. If one of the provisions of this document proves to be null and void, invalid or of no legal effect, all of the other provisions shall remain in full force and effect.